Veterans On-Line Application (VONAPP)

Welcome to the new and improved Veterans On-Line Application (VONAPP) website. Please select one of the following choices to begin using VONAPP.

I Am a New VONAPP User

OR

I Have Used VONAPP Before

(Please select this option if this is your first time using the VONAPP website.)

(Please select this option to Resume or Print a previous application.)



NEWS FLASH MESSAGE:

Did you know if you already have a claim pending for compensation and/or pension with the VA and need to provide information or upload attachments, you can use VA Form 21-4138, Statement in Support of Claim, available in VONAPP.  When uploading attachments, include a statement that you are attaching evidence to support your claim.  After completing the form, you will have the opportunity to attach your documents.

You can attach up to 5 electronic files to any VONAPP application before you submit it using VONAPP.  The total size of all attachments must be 1 megabyte or less and must be one of the following file types: .doc, .xls , .gif, .jpeg, .jpg, .bmp, .tif , .txt , .pdf .  

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Did you know you can print forms you already submitted when using VONAPP?  After logging in, if you have any forms you previously submitted using VONAPP within the last year they will appear in a list called Completed Forms.  Find the one you want and click print.

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Want to continue a form you were working on? If you have started a form in the last 30 days but have not completed it, after logging into VONAPP you will see your form listed under "Incomplete Forms."  Click edit to return to the place in the form where you left off. You can also print these forms from here as well using the print button.  Note:  VONAPP will place your form on hold and allow you to come back within 30 days from the date you started to continue working on it.  After 30 days, VONAPP will delete your forms if not submitted. 

Having Difficulties?

General Contact Information

 

For problems or suggestions of a technical nature concerning the VONAPP website, please contact the VONAPP mailbox at VONAPP.VBACO@va.govPlease do not include personal information such as your Social Security number.

 

If you have specific questions or concerns about VA benefits or your claim,

you may contact VA

*For Education claims, you can contact us by using the Question and Answer  section at www.gibill.va.gov or 

*By telephone at 1-888-GIBILL1 (442-4551) for Education benefits.

To contact-

*VA Life Insurance use 1-800-669-8477,

 *Compensation and/or Pension use 1-800-827-1000

 *Vocational Rehabilitation and Employment use 1-800-827-1000

You may also visit https://iris.va.gov a secure site where you may leave personal information and detail your concerns for any benefit issue. Just be sure to state what type of benefit you are investigating. 

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EDUCATION INFORMATION: The Department of Veterans Affairs began accepting applications for the Post-9/11 GI Bill: Marine Gunnery Sergeant John David Fry Scholarship effective May 1, 2010. The program offers up to 36 months of education benefits to children of an actice duty member of the Armed Forces who has died in the line of duty on or after September 11, 2001. Select VA Form 22-5490 for original applications in VONAPP to apply. 

The Department of Defense (DoD) is accepting applications for transferability of education benefits (TEB) under the Post-9/11 GI Bill.  General policies for TEB are available here.

For specific questions on your eligibility for TEB, please call your Service career counselor or personnel center.  VA does not determine eligibility for TEB. 

To apply for TEB click here. Upon approval, family members may apply to use transferred benefits with VA by completing VA Form 22-1990E in VONAPP.  VA Form 22-1990E should only be completed and submitted to VA by the family member after DoD has approved the request for TEB.  Do not use VA Form 22-1990E to apply for TEB.

For more information, call toll-free 1-888-GI-BILL-1 (1-888-442-4551), or visit the VA GI Bill Website at http://www.gibill.va.gov.

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Prior to starting VONAPP, please view What do I need to run VONAPP on my computer? (under the FAQs) for system requirements.

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Other VONAPP Information

If you choose to appoint a service organization to help you with your claim, you may talk with them prior to the submission of your claim.  There are many service organizations with trained personnel that can help you fill out VA forms and tell you about VA benefits.  To obtain information about various service organizations, please visit the following website: http://www1.va.gov/vso/Many state, county and local governments also have trained personnel who can help.  For information about these agencies, please visit the following website: http://www.va.gov/statedva.htm.

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Submission of VA C&P forms by a properly executed VA power of attorney (POA).  POAs can now submit VONAPP applications on behalf of their clients.  In addition, POAs must submit the following documentation to VA: 

VA Form 21-22 or 21-22a, if one is not of record with the VA, and the application signature page signed by the claimant if the POA is filing an application form which requires the claimant's signature.  This includes, but is not limited to, VA Forms 21-526 and 21-530.

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You can submit VA Form 21-22/21-22a and the application signature page as follows:

Attach each document to the VONAPP application by scanning and uploading.  Use the VA Forms website at http://www.va.gov/vaforms/ to locate VA Form 21-22 or 21-22a.  Following completion of the form, scan and upload to your computer along with the application signature page. When you have completed the application in VONAPP and select the Submit Form button, you will be prompted to attach documents to your claim.  For information about attachments, please see Question 6 in the FAQ section of VONAPP.

Mail them to the VA Regional Office address shown on the confirmation page you will receive following the submission of the application electronically through VONAPP.  Be sure to write the VONAPP confirmation number at the bottom of each page. 

Fax them to the VA Regional Office.  You can fax the Regional Office shown on the confirmation page you will receive following the submission of the application electronically through VONAPP.  To obtain a fax number, contact the Regional Office at 1-800-827-1000. 

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A firm or other unpaid creditor may submit VA Form 21-530.  The firm or creditor must  submit the application signature page signed by the person who authorized benefits.

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